Website : cyclife-ds.com
Editor
CYCLIFE DIGITAL SOLUTIONS
SAS with capital of 735 100 €
RCS Nîmes 524 681 996
Head office : 615, avenue de la Roquette, Z.A du Berret – 30200 Bagnols-sur-Cèze
Publication director: M. Liam PERRIER, Managing Director
Hosting company
2 rue Kellermann – 59100 Roubaix, France
RCS Lille Métropole 424 761 419 00045
SAS with capital of 10 174 560 €
Personal data privacy policy
Cyclife Digital Solutions attaches great importance to the protection and confidentiality of privacy and, more specifically, of personal data.
In this context, this Privacy Policy will help you understand what personal data we collect and what we do with it, as well as how you can protect your privacy in the context of the services we provide.
What type of data does Cyclife Digital Solutions collect about you?
When an Internet user contacts Cyclife Digital Solutions via our website, Cyclife Digital Solutions collects the following categories of data:
i. Identification data: name, company name, professional e-mail address, professional telephone number.
In the context of its commercial, communication and marketing activities, via the collection of business cards during events such as trade fairs, conferences, colloquia, workshops, etc. or professional meetings, or in the context of subscriptions to services or products, Cyclife Digital Solutions collects the following categories of data:
i. Identification data: surname, first name, professional e-mail address, professional telephone number, title, professional postal address.
ii. Billing and/or payment data: bank details, means of payment, consumption, etc.
iii. Usage data: services subscribed to, products used, consumption, etc.
iv. Customer relationship monitoring data: assistance requests, correspondence with the customer, etc.
How does Cyclife Digital Solutions use your data?
Cyclife Digital Solutions uses your data for the purposes of executing and managing the contract. This includes the management of your customer account and the contractual relationship, the installation, maintenance, supply and management of the subscribed service or ordered product, the provision of assistance, the processing of your requests, the invoicing of the service or product, the management of claims and disputes and collection procedures, also through third parties.
This data is kept for up to 5 years from the end of the contractual relationship and/or for the legal period. Without this data, Cyclife Digital Solutions would not be able to provide the services you have subscribed to.
Cyclife Digital Solutions may also use your data where it has a legitimate interest or, where applicable, with your consent, which you may withdraw at any time. For example, your data may be used by Cyclife Digital Solutions to inform you via newsletters or mailings of events or news items relating to the nuclear industry.
Unless you object, you may receive information or newsletters by e-mail.
This data is kept for the time necessary to achieve these purposes, and for a maximum of five years from the end of the contractual relationship in the case of direct marketing.
Cyclife Digital Solutions may also use your data to comply with its legal obligations (including provisions concerning late or non-payment) and/or to respond to requests from public and governmental authorities. This data will be kept for the legal period only.
How can you manage the collection and use of your data?
You may request the deletion of your data at any time, or object to processing on legitimate grounds relating to your particular situation, by sending an e-mail to contact_rh@cyclife-ds.com. If you have any questions about the protection of your personal data, you can contact our Data Protection Officer at any time at contact_rh@cyclife-ds.com.
Data required by Cyclife Digital Solutions for the purpose for which it was collected, to comply with a legal obligation and/or to establish, exercise or defend legal claims may not be deleted.
By contacting the Data Protection Officer, you can also define directives concerning the fate of your personal data after your death.
You can register for free on an opposition list to telephone canvassing by third-party companies at www.bloctel.gouv.fr.
In the event of a complaint to which Cyclife Digital Solutions has not given a satisfactory response, you may contact the Commission Nationale de l’Informatique et des Libertés (CNIL), which is responsible for compliance with obligations relating to personal data.
How does Cyclife Digital Solutions ensure the security of your data?
Cyclife Digital Solutions takes all necessary steps to protect your personal data. Your data is processed electronically and/or manually, and in any case, in such a way that its security, protection and confidentiality are ensured with regard to its level of sensitivity, via administrative, technical and physical measures to prevent loss, theft, unauthorized use, disclosure or modification.
Who can access your personal data?
Your personal data is processed by Cyclife Digital Solutions, its subcontractors and partners, for the purposes of managing the contract and providing the services you have requested or authorized.
On request, they may also be transferred to persons and authorities whose right of access to personal data is recognized by law, regulations or provisions emanating from authorities empowered by law.
Cyclife Digital Solutions’ subcontractors and partners may be located outside the European Union. When this subcontractor or partner is located in a country that has not been recognized as providing an adequate level of protection, Cyclife Digital Solutions requires it to comply with its security and confidentiality requirements for your personal data and to process your data only for the purposes it has determined. Such subcontractors and partners will have previously signed the European Commission’s Standard Contractual Clauses.
Evolution of the Privacy Policy
This Privacy Policy may change, in particular as a result of legislative and regulatory developments and in order to reflect changes in our practices and technologies.
Cyclife Digital Solutions – 615, avenue de la roquette 30200 Bagnols-sur-Cèze – FRANCE
SAS with capital of 779 100 euros – R.C.S. : NIMES 524 681 996
PERSONAL DATA PRIVACY POLICY
